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Terms and conditions

Terms and conditions

Read our terms to understand how Spendex protects your data and ensures a secure, transparent service.

This accessibility statement applies to the Avona web application, available at avona.app.


This application is run by Avona Ltd. We want as many people as possible to be able to use this software to manage their Making Tax Digital (MTD) compliance. For example, that means you should be able to:

  • Change colours, contrast levels, and fonts using browser or device settings.

  • Zoom in up to 300% without the text spilling off the screen.

  • Navigate most of the application using just a keyboard.

  • Navigate most of the application using speech recognition software.

  • Listen to most of the application using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

We’ve also made the application text as simple as possible to understand, removing unnecessary accounting jargon wherever we can.


How accessible this application is

We are committed to making our software accessible to everyone. Because Avona is a newly developed platform, it has been built from the ground up with modern accessibility standards in mind.

However, we know some parts of our application may not be fully accessible yet:

  • Some older PDF documents or generated reports may not be fully accessible to screen reader software.

  • Some complex data tables or graphs may be difficult to navigate using just a keyboard.


Feedback and contact information

If you need information on this application in a different format (like accessible PDF, large print, easy read, or audio recording), please contact us:

  • Email: support@avona.app

  • Address: 61 Queen Square, Bristol, United Kingdom, BS1 4JZ

We will consider your request and get back to you within 5 working days.


Reporting accessibility problems with this application

We are always looking to improve the accessibility of this application. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact our support team at support@avona.app with the subject line "Accessibility Feedback".


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the https://www.equalityadvisoryservice.com/


Technical information about this application’s accessibility

Avona Ltd is committed to making its application accessible, in accordance with the Equality Act 2010.


Compliance status

This application is designed to be fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.


Preparation of this accessibility statement

This application was last tested internally during its beta phase. The test was carried out by the Avona development team using standard accessibility evaluation tools and manual keyboard/screen-reader testing.



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