Construction & trades
MTD software for domestic appliance repairers.
Repair the appliance. Simplify the admin.
Washing-machine callouts and oven repairs generate a steady flow of parts orders and customer payments. Avona helps independent appliance repairers keep that paperwork in order between visits.
- Who it is for
- Domestic appliance repairers working as sole traders, managing their own business records and MTD for Income Tax updates.
- Available now
- Digital records, bank feeds, statement imports, transaction categorisation and quarterly self-employment updates. Pro adds customer invoicing, VAT accounting and reporting.
- Monthly price
- From £15/month for Lite. Pro is £20/month.
- Free trial
- Full access for 7 days. No credit card required.
- Annual-return limitations
- Quarterly updates do not replace your annual tax return. HMRC lists annual-return items including PAYE income, interest, dividends and pensions as in development. Check the listing and confirm support for your income sources before relying on Avona for your annual return.
Making Tax Digital
It’s what comes in.
Before costs go out.
Customers may pay a callout charge, replacement parts and a labour balance separately. Keep each receipt visible rather than treating only your labour margin as income.
Understand Making Tax Digital →When does MTD apply?
Combined qualifying self-employment and property income, before expenses:
- Over £50,000 in 2024/25
- From 6 April 2026
- Over £30,000 in 2025/26
- From 6 April 2027
- Over £20,000 in 2026/27
- From 6 April 2028
Eligibility and exemptions matter. These are income thresholds, not tax-free allowances.
Check HMRC’s eligibility guidance ↗From the work to your records
Clear records for your washing-machine repair.
Bring the evidence into Avona, review the suggested categories and check the figures before submitting. These three examples show the records behind your washing-machine repair, shared purchases and a faulty replacement part credited by the supplier.
| What you bring | How you use Avona | What you check |
|---|---|---|
| £240 for your washing-machine repair £85 spent on replacement pump and fittings | Connect your bank or import the payment, then upload the invoice or receipt for replacement pump and fittings. Review the income and the purchase as separate records. | Keep £240 as the sale and the £85 cost separately. The £155 left after this cost is not turnover. Check that the spending is eligible for your business. |
| £100 mixed purchase £80 for parts fitted during customer repairs; £20 for parts for your own washing machine | Upload the itemised receipt and review the suggested category. Identify parts fitted during customer repairs separately from parts for your own washing machine. | Only the eligible £80 business portion belongs in business costs. Exclude the £20 personal purchase, and check that importing both the bank transaction and the receipt has not counted the spending twice. |
| £30 supplier credit Linked to an earlier £120 purchase | Upload the original invoice and retain the credit note for a faulty replacement part credited by the supplier. Review the refund or account credit alongside the purchase. | The documents now show £90 of net spending. Keep the original £120 and the £30 adjustment explainable, with timing matched to your accounting method; a supplier refund is not a new customer sale. |
Keep supporting documents alongside your figures, review business use and apply your accounting method consistently. HMRC: keeping business records ↗
The costs behind your work
Six expenses worth
keeping records for.
Examples for domestic appliance repairers. Claim only eligible business costs; mixed use, equipment and your accounting method can change the treatment.
Replacement appliance parts
Diagnostic tools
Protective gloves
Business travel
Business phone use
Public liability insurance
One thing to watch
Record the refund as well as the failed repair
If a part is returned or a customer receives a refund, keep the supporting paperwork. The original sale or purchase alone does not show what ultimately happened.
HMRC: keeping business records ↗Fit the admin around the work
A routine around your washing-machine repair.
Upload the parts invoice after each repair, record cash payments and reconcile supplier credits during your weekly review.
Capture the supporting documents
Upload receipts or invoices for replacement pump and fittings. Keep the date, supplier and amount legible, and distinguish parts fitted during customer repairs from parts for your own washing machine.
How document capture works →Reconcile your washing-machine repair payments
Review each customer receipt against the work it covers. Keep the breakdown for a faulty replacement part credited by the supplier available alongside the bank entry, so fees, refunds or timing differences can be explained.
How bank review works →Review before you submit
Review Avona AI’s suggested categories, check that your washing-machine repair income is complete, and remove duplicate or personal spending. Keep the evidence for a faulty replacement part credited by the supplier ready for your annual-return review too.
Before you get started
Questions from domestic appliance repairers.
Does MTD apply to everyone in this profession?
No. This page covers domestic appliance repairers working as sole traders. Your start date depends on combined qualifying self-employment and property income before expenses, and any exemptions. Employment and limited-company work have different reporting arrangements.
How do I record a callout where no repair is completed?
Record the fee actually agreed and received, together with any refund. Keep the job note so a diagnostic charge is not mistaken for a completed parts-and-labour repair.
How do I record a faulty replacement part credited by the supplier?
Example: £30 supplier credit (linked to an earlier £120 purchase). The documents now show £90 of net spending. Keep the original £120 and the £30 adjustment explainable, with timing matched to your accounting method; a supplier refund is not a new customer sale.
Which bookkeeping issue should I watch for?
Record the refund as well as the failed repair. If a part is returned or a customer receives a refund, keep the supporting paperwork. The original sale or purchase alone does not show what ultimately happened.
Can I keep using my existing spreadsheet?
Yes. Bring your washing-machine repair income records and evidence of replacement pump and fittings into Avona using supported spreadsheet uploads. Check dates, categories, personal spending and duplicates against the original documents before you approve the records.
Do quarterly updates complete my annual tax return?
No. You still need the annual tax return and any relevant adjustments or other income. HMRC currently lists annual-return items including PAYE income, interest, dividends and pensions as in development for Avona. Confirm support for your own income sources and circumstances before relying on Avona for the annual return.
Built for the way you earn
Get your appliance-repair books working smoothly.
Choosing Avona
Your questions, answered.
Can I create customer invoices?
Yes. You can create customer invoices with Avona Pro.
What if I am VAT-registered?
Full VAT accounting is available with Avona Pro, so you can manage your VAT-registered business with Avona.
Can my accountant review my records?
Yes. You can connect your Avona account to your bookkeeper or accountant so they can review your records.
Can I use my phone on site?
Yes. Every feature has a mobile-friendly version, so you can manage your accounts from your phone while you are on the move.
Can I keep using my personal bank account?
Yes. Avona supports Open Banking connections and PDF bank statement uploads. You can clearly separate personal and business transactions to keep your business records organised.